Our Terms of Use

Ordering

 

To insure prompt and proper shipment please provide all necessary information. Bermuda Pool Supplies Ltd. reserves the right to consider each order or addition, as separate and subject to the terms and conditions as herein outlined.

 

Special Orders

 

Special Orders require a written purchase order mailed, faxed or emailed to Bermuda Pool Supplies Ltd. Written orders must specify manufacturer, item number and or exact measurements where necessary. Special shipping and or delivery requests must also be in writing. No order for custom materials will be processed unless written with exact information. A non-refundable deposit of 50% required with order. Special ordered items are non-returnable.

 

Terms

 

Terms are net 30 days to qualified accounts, unless quoted otherwise. A 1-1/2% per month service charge will be strictly adhered to on all invoice amounts 30 days or more past due of invoice terms.

 

Credit Card Payments

 

Credit cards will be accepted within 15 days of invoice date. A 3% late charge will be added to all Visa, Master Card and Discover transactions and a 4% to all American Express transactions paid after that period.

 

Taxes

 

Any Sales Tax for which we may be liable on any sale will be charged to and paid by the buyer. Resale Certificates must be furnished by the buyer, prior to sale..

 

Freight

Items may be picked up or delivered at the customers request. Additional fees may apply. Additional items may be added to freight exceptions. Request a quote.

 

Claims

 

All claims must be made within ten days after receipt of merchandise. If any shipment is received in a damaged condition your claim must be filed with the delivering carrier and damages must be noted on the freight bill before you accept the merchandise. Bermuda Pool Supplies Ltd. is not responsible for merchandise damaged or lost in transit.

 

Returns

 

All returns are subject to our written approval, and must be accompanied by a “RETURN MERCHANDISE AUTHORIZATION” (RMA) form obtained from Bermuda Pool Supplies Ltd., prior to shipment. Date of original purchase and invoice number must be included in the request for an RMA. Material returned for credit, if in original condition and resellable, is subject to a 20% restocking charge. Returned materials must be sent freight prepaid within 30 days of purchase. Special order items are not returnable.

 

Warranty

 

All products Bermuda Pool Supplies Ltd. sells carry the manufacturers’ warranties and are the sole responsibility of the manufacturer. There are no other warranties or representations of any kind expressed or implied by Bermuda Pool Supplies Ltd. The customer will be responsible for transportation, labor costs, and any other incidental expenses in connection with warranty repair or replacement.

 

Bermuda Pool Supplies Ltd. is not responsible for damages caused by any products.

Privacy Policy

Bermuda Pool Supplies Ltd. is committed to respecting the privacy rights of our customers and all visitors to our website. We take this matter very seriously, and have instituted many policies and procedures to insure that none of your privacy rights as stated herein are ever violated. The following outlines our Privacy Policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online ordering experience. By visiting www.bermudapoolsupplies.com, you are agreeing to the policies detailed below.

 

Electronic Communication

 

When you send an email to us or visit the website, you are communicating with us electronically. By doing so, you consent to receive communications from us electronically in response. We may communicate with you by email or by updating information on our website. You agree that all notices, agreements, disclosure and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing. All communications with us become the property of Bermuda Pool Supplies Ltd.


Collecting Your Information

 

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you make a purchase, subscribe to a service or participate in contests, sweepstakes or promotions, etc.) we will ask you to provide certain information about yourself, such as your name, email address, shipping/billing address, telephone number, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our website.

 


Using Your Information

 

We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Bermuda Pool Supplies Ltd.


We contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We provide information needed for them to perform these services. We also require them to confirm that their privacy practices are consistent with ours.

Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Bermuda Pool Supplies Ltd. or to others. We may also disclose your personal information when we believe the law requires it.

Except as provided above or in the event of a merger, consolidation, or sale of all or substantially all of our assets, we will not sell or otherwise share any of your information with any third party without your permission.


Safeguarding Your Information

 

We have implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders, we offer the use of a secure server. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in our database.


Unsubscribe

 

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, please let us know by emailing us at: bermudapoolsupplies@gmail.com. Type UNSUBSCRIBE as the subject line. Please be sure to include your full name, email address, company name, physical mailing address and specifically which type of communication you do not want to receive. You can also opt-out by clicking on the "Unsubscribe" link that appears at the bottom of any email from us and follow the simple instructions to have your email address removed from the list of customers who receive notices of new functionality, products, services, sales, special offers and promotions. Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us online, or when you choose to enter a sweepstakes or other promotion, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications.


Cookies

 

Our website uses "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, track sales, process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
We may contract with third parties who may use cookies and collect information on our behalf. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our service providers.
You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.


Links to Third Party Sites

 

Our website may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our Privacy Policy. You access such linked sites at your own risk. You should always read the Privacy Policy of a linked site before disclosing any personal information on such site.


Your Acknowledgement

 

You acknowledge that this Privacy Policy is part of the Terms of Use and you agree that using this site signifies your assent. We reserve the right to change the Terms of Use, including this Privacy Policy, at any time, without advanced notice. If we decide to change our Privacy Policy, this page will be updated so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes will apply to all current and past users of our website and will replace any prior policies that are inconsistent.


If you have any comments or questions about our Privacy Policy, please e-mail us at: bermudapoolsupplies@gmail.com.

Contact Us

441-599-8002

12 Well Bottom, Southampton WK 01, Bermuda

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